Privacy Policy

Effective Date: 08/11/2025

E & K Mobile Solutions LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect information when you access our website, engage our services, or communicate with us. By continuing to use our services or website, you consent to the collection, use, and storage of your information as outlined in this Privacy Policy.

1. Information We Collect

• Personal Information: Name, business name, address, phone number, email address, payment information, and identification documents if required for compliance.
• Business Information: Company details, EIN, industry, compliance documents, and credit reporting data.
• Technical Information: IP address, browser type, device type, operating system, and usage data through cookies or similar tracking tools.

2. How We Use Your Information

• To provide and manage our services, including compliance setup, business credit guidance, and consulting.
• To process payments, generate invoices, and—if and when reporting capabilities are available and your account meets all eligibility criteria—report tradeline payment history to applicable business credit bureaus.
• To communicate important service updates, invoices, and required compliance notices.
• To meet legal, regulatory, and contractual obligations.
• For marketing purposes (only with your consent).

3. Payment Processing & Security

All payments are processed through secure, PCI DSS-compliant third-party processors (e.g., Stripe, Square, PayPal). We do not store full credit card numbers or sensitive payment details on our servers. All payment transactions are encrypted using SSL technology.

4. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share your information only in the following cases:

• With payment processors for billing and transaction purposes.
• With credit bureaus for the purpose of reporting payment history if and when such reporting becomes available and your account meets all eligibility requirements.
• With service providers that assist in operations (e.g., hosting, analytics, email delivery).
• When required by law, court order, or government request.
• In connection with the sale, merger, or acquisition of our company.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal data.
• Request deletion of your personal data.
• Opt out of marketing communications.
• Request details of the personal data we hold about you.

To exercise your rights, contact us at info@ekmsolutions.org. We will respond within 30–45 days.

6. Accuracy of Information

Clients are responsible for providing accurate, complete, and up-to-date information. We are not liable for delays, errors, or losses resulting from false, incomplete, or outdated information provided by the client.

7. Cookies, Tracking & State Law Notices

Our website uses cookies to improve your browsing experience, analyze site traffic, and understand how users interact with our services. You can disable cookies in your browser settings, but some site features may not function properly. Our website does not respond to “Do Not Track” signals from browsers. Residents of certain states (including California) may have additional rights under applicable privacy laws.

8. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

If you access our site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States.

10. Security Breach Notification

In the event of a security breach involving your personal information, we will notify you within 72 hours of becoming aware of the breach, in accordance with applicable laws.

11. Confidentiality & Non-Disclosure

You acknowledge that all proprietary materials, methods, training, pricing, or any other non-public information disclosed to you by E & K Mobile Solutions LLC are and shall remain the sole property of the Company. You agree not to use such information for any purpose other than for receiving our services and not to disclose such information to any third party without our express written consent.

12. Refunds & Chargebacks

If a refund or chargeback request is made, we may share transaction and account history with the payment processor, financial institutions, or credit bureaus as necessary to resolve the matter. By using our services, you agree to cooperate fully with any investigation related to such claims and to provide supporting documentation when requested.

13. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If we discover that a child under 13 has provided personal information, we will delete it immediately.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party site. We encourage you to review their privacy policies before providing any personal information.

15. No Guarantee Clause

We make every effort to provide accurate, up-to-date information and to perform services ethically. However, results may vary, and we do not guarantee any specific outcome from our services.

16. Legal Compliance & Dispute Resolution

• We comply with all applicable privacy laws, including the Fair Credit Reporting Act (FCRA), Credit Repair Organizations Act (CROA), and relevant state privacy regulations.
• We encourage clients to seek independent legal, financial, or tax advice before making business decisions.
• By using our services, you agree to indemnify and hold harmless E & K Mobile Solutions LLC from any claims arising from your use of our services or website.
• Any disputes relating to this Privacy Policy will be resolved in accordance with our Terms of Use, which are incorporated herein by reference.

17. Enforcement & Complaint Rights

If you believe we have violated this Privacy Policy, you may contact us directly at the details below. If the issue is not resolved, you have the right to file a complaint with your state’s attorney general or the Federal Trade Commission (FTC).

18. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

19. Contact Information

If you have questions about this Privacy Policy, please contact us: